Your life skills and transition students will enjoy the age appropriate content and easy reading layout of this new consumer rights and shopping skills activities and printables set. It helps students understand their rights as a shopper and how the law protects them as a consumer, as well as practical strategies to use when managing tricky situations like refunds, problems and money management problems. 
 
This consumer rights and shopping skills pack is perfect for young people in high school and adult learning programs who are building their independence in the community and finding out how to understand their rights as a worker or a shopper. It guides them through how to shop carefully and understand their rights as a consumer. It helps build strategies for solving problems and communicating effectively in shops to achieve a good outcome and to avoid conflict. It is useful for supporting functional reading and writing skills, key word vocabulary related to shopping and basic maths skills.

You can use this resource to enhance a community access program or prior to visiting retail stores or supermarkets, or as part of a research project for small groups or individual learners.
The language and format is designed to be easy to read and use but also age appropriate for teens and adult learners.
 
Who is it for?
Life Skills
Career Education
Transition Education
Vocational Preparation
General Education
ESL / EFL
 
Mapping
Activities and content within this resource map to the following performance criteria from Certificate 1 in Transition Education :
 
VU23038:
PC 3.1,3.2,3.3,3.4,3.5, Required Skill 1 and Required Knowledge 2 and 3.
VU23044:
PC 1.3,1.4,1.5,1.6 Required Skill 1 and 2, Required Knowledge 1.
VU23045:
PC 1.3 and 1.4 Required Skill 4, Required Knowledge 1 and 2.
 
What’s included:
Here’s what is included in the pack:
Consumer rights information pages
Key words and their meanings
Flow charts and visual information
Checklists
Frequently asked questions activities
Calculating and checking change during simple money transactions
Payment choices pros and cons
Problem solving conversation scripts
Scenario activities
Refund role play activities – customer and store worker
 
What to do:
Download, print and go! This consumer rights and shopping skills pack is great to print and use in a class where there are students with mixed levels of literacy skill, or where you want to encourage collaboration, teamwork and some independent, self paced learning. 
 
Who is it for?
Use this resource for Certificate 1 in Transition Education, Life Skills and Pathways students.
 
Terms of Use
Please enjoy using this resource with your own class or group, but do not place in a share drive or social media group folder.